STATE FARM FIRE AND CASUALTY COMPANY

for the Calendar Year 2023

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	146	83%	0	0	1	144	0	1
Marketing & Sales	5	3%	0	0	1	4	0	0
Customer Service	14	8%	0	0	2	12	0	0
Underwriting	11	6%	0	0	0	10	0	1
Total	176		0	0	4	170	0	2

Mailing Address
1 State Farm Plz
Bloomington, IL 61710-0001

Contact Phone Numbers
Toll Free Number: None
Standard Number: 309-766-6714