STATE FARM FIRE AND CASUALTY COMPANY

for the Calendar Year 2022

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	75	77%	0	0	1	74	0	0
Marketing & Sales	1	1%	0	0	0	1	0	0
Customer Service	12	12%	0	0	5	7	0	0
Underwriting	10	10%	0	0	2	8	0	0
Total	98		0	0	8	90	0	0

Mailing Address
1 State Farm Plz
Bloomington, IL 61710-0001

Contact Phone Numbers
Toll Free Number: None
Standard Number: 309-766-6714