STATE FARM FIRE AND CASUALTY COMPANY

for the Calendar Year 2021

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	53	75%	0	0	2	49	0	2
Customer Service	7	10%	0	0	0	7	0	0
Underwriting	11	15%	0	0	5	5	0	1
Total	71		0	0	7	61	0	3

Mailing Address
1 State Farm Plz
Bloomington, IL 61710-0001

Contact Phone Numbers
Toll Free Number: None
Standard Number: 309-766-6714