STATE FARM FIRE AND CASUALTY COMPANY

for the Calendar Year 2017
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason Complaint Reasons Percent Accident & Health Annuity Auto Home Life Other
Claim Handling 31 57% 0 0 1 27 0 3
Marketing & Sales 2 4% 0 0 1 1 0 0
Customer Service 10 19% 0 0 5 5 0 0
Underwriting 11 20% 0 0 3 6 0 2
Total 54 0 0 10 39 0 5
Mailing Address
1 State Farm Plz
Bloomington, IL 61710-0001
 Contact Phone Numbers
Toll Free Number: None
Standard Number: 309-766-6714