STATE AUTO PROPERTY AND CASUALTY INSURANCE COMPANY

for the Calendar Year 2023

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	7	58%	0	0	3	4	0	0
Marketing & Sales	1	8%	0	0	1	0	0	0
Customer Service	3	25%	0	0	3	0	0	0
Underwriting	1	8%	0	0	1	0	0	0
Total	12		0	0	8	4	0	0

Mailing Address
175 Berkeley Street
Boston, MA 02116

Contact Phone Numbers
Toll Free Number: 857-224-2381
Standard Number: 617-357-9500