RELIANCE INSURANCE COMPANY

for the Calendar Year 1999

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	3	60%	0	0	2	0	0	1
Customer Service	2	40%	0	0	1	0	0	1
Total	5		0	0	3	0	0	2

Mailing Address
Compliance Department
3 Benjamin Franklin Pkwy
Philadelphia, PA 19102-1323

Contact Phone Numbers
Toll Free Number: None
Standard Number: 215-864-4000 ext. 4007