NORTHLAND INSURANCE COMPANY

for the Calendar Year 1999

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	3	33%	0	0	1	1	0	1
Marketing & Sales	1	11%	0	0	0	0	0	1
Customer Service	4	44%	0	0	1	1	0	2
Underwriting	1	11%	0	0	0	0	0	1
Total	9		0	0	2	2	0	5

Mailing Address
One Tower Sq PB06A
Hartford, CT 06183

Contact Phone Numbers
Toll Free Number: None
Standard Number: 860-277-3966