MODERN SERVICE INSURANCE COMPANY

for the Calendar Year 1999

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	1	11%	0	0	1	0	0	0
Marketing & Sales	3	33%	0	0	3	0	0	0
Customer Service	4	44%	0	0	4	0	0	0
Underwriting	1	11%	0	0	1	0	0	0
Total	9		0	0	9	0	0	0

Mailing Address
P O Box 2020
Bloomington, IL 61702-2020

Contact Phone Numbers
Toll Free Number: None
Standard Number: 309-821-2669