MERIDIAN MUTUAL INSURANCE COMPANY

for the Calendar Year 1999

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	6	40%	0	0	2	3	0	1
Marketing & Sales	1	7%	0	0	0	0	0	1
Customer Service	7	47%	0	0	2	3	0	2
Underwriting	1	7%	0	0	0	1	0	0
Total	15		0	0	4	7	0	4

Mailing Address
PO Box 1980
Indianapolis, IN 46206-1980

Contact Phone Numbers
Toll Free Number: None
Standard Number: 317-931-7526