LIBERTY MUTUAL FIRE INSURANCE COMPANY

for the Calendar Year 2018

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	8	67%	0	0	6	1	0	1
Customer Service	1	8%	0	0	1	0	0	0
Underwriting	3	25%	0	0	3	0	0	0
Total	12		0	0	10	1	0	1

Mailing Address
175 Berkeley St
Boston, MA 02116-5066

Contact Phone Numbers
Toll Free Number: None
Standard Number: 617-357-9500 ext. 44606