LUMBERMENS MUTUAL CASUALTY COMPANY

for the Calendar Year 1999

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	4	29%	0	0	2	2	0	0
Marketing & Sales	1	7%	0	0	1	0	0	0
Customer Service	7	50%	0	0	3	4	0	0
Underwriting	2	14%	0	0	1	1	0	0
Total	14		0	0	7	7	0	0

Mailing Address
1 Corporate Dr Ste 200
Lake Zurich, IL 60047

Contact Phone Numbers
Toll Free Number: None
Standard Number: 847-320-4509