FIREMAN'S FUND INSURANCE COMPANY

for the Calendar Year 1999

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	3	75%	0	0	1	2	0	0
Customer Service	1	25%	0	0	1	0	0	0
Total	4		0	0	2	2	0	0

Mailing Address
155 North Wacker Drive
Suite 2700
Chicago, IL 60606

Contact Phone Numbers
Toll Free Number: 888-466-7883
Standard Number: 888-466-7883