FARMERS INSURANCE EXCHANGE

for the Calendar Year 2020

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	6	30%	0	0	4	2	0	0
Marketing & Sales	3	15%	0	0	2	1	0	0
Customer Service	2	10%	0	0	2	0	0	0
Underwriting	9	45%	0	0	5	4	0	0
Total	20		0	0	13	7	0	0

Mailing Address
6301 Owensmouth Avenue
Woodland Hills, CA 91367

Contact Phone Numbers
Toll Free Number: 818-965-0433
Standard Number: 818-965-0307