FARMERS INSURANCE EXCHANGE

for the Calendar Year 2018

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	11	55%	0	0	10	1	0	0
Marketing & Sales	1	5%	0	0	1	0	0	0
Customer Service	4	20%	0	0	1	3	0	0
Underwriting	4	20%	0	0	3	1	0	0
Total	20		0	0	15	5	0	0

Mailing Address
6301 Owensmouth Avenue
Woodland Hills, CA 91367

Contact Phone Numbers
Toll Free Number: 818-965-0433
Standard Number: 818-965-0307