FARMERS INSURANCE EXCHANGE

for the Calendar Year 2017

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	13	54%	0	0	7	6	0	0
Marketing & Sales	3	12%	0	1	0	1	0	1
Customer Service	4	17%	0	1	1	1	0	1
Underwriting	4	17%	0	0	2	2	0	0
Total	24		0	2	10	10	0	2

Mailing Address
6301 Owensmouth Avenue
Woodland Hills, CA 91367

Contact Phone Numbers
Toll Free Number: 818-965-0433
Standard Number: 818-965-0307