FARMERS INSURANCE EXCHANGE

for the Calendar Year 2014

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	12	43%	0	0	5	7	0	0
Marketing & Sales	2	7%	0	0	2	0	0	0
Underwriting	14	50%	0	0	8	6	0	0
Total	28		0	0	15	13	0	0

Mailing Address
6301 Owensmouth Avenue
Woodland Hills, CA 91367

Contact Phone Numbers
Toll Free Number: 818-965-0433
Standard Number: 818-965-0307