FARM BUREAU MUTUAL INSURANCE COMPANY OF MICHIGAN

for the Calendar Year 2020

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	2	29%	0	0	2	0	0	0
Marketing & Sales	2	29%	0	0	1	1	0	0
Customer Service	1	14%	0	0	1	0	0	0
Underwriting	2	29%	0	0	2	0	0	0
Total	7		0	0	6	1	0	0

Mailing Address
PO Box 30100
Lansing, MI 48909-7600

Contact Phone Numbers
Toll Free Number: None
Standard Number: 517-679-4756