FARM BUREAU MUTUAL INSURANCE COMPANY OF MICHIGAN

for the Calendar Year 2015

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	7	64%	0	0	2	5	0	0
Marketing & Sales	1	9%	0	0	0	1	0	0
Customer Service	2	18%	0	0	0	1	0	1
Underwriting	1	9%	0	0	0	1	0	0
Total	11		0	0	2	8	0	1

Mailing Address
PO Box 30100
Lansing, MI 48909-7600

Contact Phone Numbers
Toll Free Number: None
Standard Number: 517-679-4756