FARM BUREAU GENERAL INSURANCE COMPANY OF MICHIGAN

for the Calendar Year 2023

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	48	70%	0	0	16	30	0	2
Marketing & Sales	1	1%	0	1	0	0	0	0
Customer Service	14	20%	0	0	10	3	1	0
Underwriting	6	9%	0	0	3	2	0	1
Total	69		0	1	29	35	1	3

Mailing Address
PO Box 30300
Lansing, MI 48909-7800

Contact Phone Numbers
Toll Free Number: None
Standard Number: 517-679-4756