FARM BUREAU GENERAL INSURANCE COMPANY OF MICHIGAN

for the Calendar Year 2021

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	48	77%	0	0	28	19	0	1
Marketing & Sales	1	2%	0	0	1	0	0	0
Customer Service	6	10%	0	0	4	2	0	0
Underwriting	7	11%	0	0	3	3	0	1
Total	62		0	0	36	24	0	2

Mailing Address
PO Box 30300
Lansing, MI 48909-7800

Contact Phone Numbers
Toll Free Number: None
Standard Number: 517-679-4756