FARM BUREAU GENERAL INSURANCE COMPANY OF MICHIGAN

for the Calendar Year 2018

Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason Complaint Reasons Percent Accident & Health Annuity Auto Home Life Other
Claim Handling 43 53% 0 0 21 20 0 2
Marketing & Sales 1 1% 0 0 1 0 0 0
Customer Service 21 26% 0 0 16 5 0 0
Underwriting 16 20% 0 0 9 4 0 3
Total 81 0 0 47 29 0 5
Mailing Address
PO Box 30300
Lansing, MI 48909-7800
Contact Phone Numbers
Toll Free Number: None
Standard Number: 517-679-4756