FARM BUREAU GENERAL INSURANCE COMPANY OF MICHIGAN

for the Calendar Year 2017

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	40	56%	0	0	23	17	0	0
Marketing & Sales	2	3%	0	0	1	1	0	0
Customer Service	9	13%	0	0	5	3	0	1
Underwriting	20	28%	0	0	8	7	0	5
Total	71		0	0	37	28	0	6

Mailing Address
PO Box 30300
Lansing, MI 48909-7800

Contact Phone Numbers
Toll Free Number: None
Standard Number: 517-679-4756