MEMBERSELECT INSURANCE COMPANY

for the Calendar Year 2016

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	46	47%	0	0	24	22	0	0
Marketing & Sales	7	7%	0	0	4	3	0	0
Customer Service	10	10%	0	0	8	2	0	0
Underwriting	35	36%	0	0	28	7	0	0
Total	98		0	0	64	34	0	0

Mailing Address
1 Auto Club Dr
Dearborn, MI 48126-4229

Contact Phone Numbers
Toll Free Number: None
Standard Number: 813-632-2535