AUTO CLUB GROUP INSURANCE COMPANY

for the Calendar Year 2021

Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason Complaint Reasons Percent Accident & Health Annuity Auto Home Life Other
Claim Handling 33 73% 0 0 27 6 0 0
Marketing & Sales 1 2% 0 0 1 0 0 0
Customer Service 2 4% 0 0 0 2 0 0
Underwriting 9 20% 0 0 8 1 0 0
Total 45 0 0 36 9 0 0
Mailing Address
1 Auto Club Dr
Dearborn, MI 48126-4229
Contact Phone Numbers
Toll Free Number: None
Standard Number: 813-632-2535