AUTO CLUB GROUP INSURANCE COMPANY

for the Calendar Year 2020

Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason Complaint Reasons Percent Accident & Health Annuity Auto Home Life Other
Claim Handling 18 43% 1 0 8 8 0 1
Marketing & Sales 1 2% 0 0 1 0 0 0
Customer Service 9 21% 0 0 6 3 0 0
Underwriting 14 33% 0 0 13 1 0 0
Total 42 1 0 28 12 0 1
Mailing Address
1 Auto Club Dr
Dearborn, MI 48126-4229
Contact Phone Numbers
Toll Free Number: None
Standard Number: 813-632-2535