AUTO CLUB GROUP INSURANCE COMPANY

for the Calendar Year 2018

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	18	53%	0	0	8	9	0	1
Marketing & Sales	1	3%	0	0	1	0	0	0
Customer Service	7	21%	0	0	3	4	0	0
Underwriting	8	24%	0	0	7	1	0	0
Total	34		0	0	19	14	0	1

Mailing Address
1 Auto Club Dr
Dearborn, MI 48126-4229

Contact Phone Numbers
Toll Free Number: None
Standard Number: 813-632-2535