AUTO CLUB GROUP INSURANCE COMPANY

for the Calendar Year 2016

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	29	62%	0	0	11	18	0	0
Marketing & Sales	3	6%	0	0	3	0	0	0
Customer Service	5	11%	0	0	3	2	0	0
Underwriting	10	21%	0	0	8	2	0	0
Total	47		0	0	25	22	0	0

Mailing Address
1 Auto Club Dr
Dearborn, MI 48126-4229

Contact Phone Numbers
Toll Free Number: None
Standard Number: 813-632-2535