AUTO CLUB GROUP INSURANCE COMPANY

for the Calendar Year 2015

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	31	67%	0	0	14	17	0	0
Marketing & Sales	1	2%	0	0	0	1	0	0
Customer Service	5	11%	0	0	2	3	0	0
Underwriting	9	20%	0	0	6	3	0	0
Total	46		0	0	22	24	0	0

Mailing Address
1 Auto Club Dr
Dearborn, MI 48126-4229

Contact Phone Numbers
Toll Free Number: None
Standard Number: 813-632-2535