AUTO CLUB INSURANCE ASSOCIATION

for the Calendar Year 2025

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	83	75%	0	0	16	67	0	0
Marketing & Sales	2	2%	0	0	1	1	0	0
Customer Service	12	11%	0	0	4	8	0	0
Underwriting	13	12%	0	0	2	11	0	0
Total	110		0	0	23	87	0	0

Mailing Address
1 Auto Club Dr
Dearborn, MI 48126-4213

Contact Phone Numbers
Toll Free Number: None
Standard Number: 813-632-2535