AUTO CLUB INSURANCE ASSOCIATION

for the Calendar Year 2024

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	48	69%	0	0	14	34	0	0
Marketing & Sales	1	1%	0	0	0	1	0	0
Customer Service	12	17%	0	0	2	10	0	0
Underwriting	9	13%	0	0	2	7	0	0
Total	70		0	0	18	52	0	0

Mailing Address
1 Auto Club Dr
Dearborn, MI 48126-4213

Contact Phone Numbers
Toll Free Number: None
Standard Number: 813-632-2535