AUTO CLUB INSURANCE ASSOCIATION

for the Calendar Year 2020

Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason Complaint Reasons Percent Accident & Health Annuity Auto Home Life Other
Claim Handling 5 31% 0 0 5 0 0 0
Marketing & Sales 2 12% 0 0 1 1 0 0
Customer Service 3 19% 0 0 2 0 0 1
Underwriting 6 38% 0 0 4 1 0 1
Total 16 0 0 12 2 0 2
Mailing Address
1 Auto Club Dr
Dearborn, MI 48126-4213
Contact Phone Numbers
Toll Free Number: None
Standard Number: 813-632-2535