CONTINENTAL CASUALTY COMPANY

for the Calendar Year 2025

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	9	60%	6	0	1	0	1	1
Marketing & Sales	1	7%	1	0	0	0	0	0
Customer Service	4	27%	4	0	0	0	0	0
Underwriting	1	7%	1	0	0	0	0	0
Total	15		12	0	1	0	1	1

Mailing Address
151 N Franklin St
Chicago, IL 60606

Contact Phone Numbers
Toll Free Number: None
Standard Number: 312-822-5000