AMICA MUTUAL INSURANCE COMPANY

for the Calendar Year 2017

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	2	40%	0	0	1	1	0	0
Marketing & Sales	1	20%	0	0	0	1	0	0
Underwriting	2	40%	0	0	0	2	0	0
Total	5		0	0	1	4	0	0

Mailing Address
PO Box 6008
Providence, RI 02940-6008

Contact Phone Numbers
Toll Free Number: 800-652-6422 ext. 4260
Standard Number: None