AUTO-OWNERS INSURANCE COMPANY

for the Calendar Year 2024

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	121	74%	0	0	55	61	0	5
Customer Service	13	8%	0	0	9	4	0	0
Underwriting	29	18%	0	0	18	10	0	1
Total	163		0	0	82	75	0	6

Mailing Address
PO Box 30660
Lansing, MI 48909-8160

Contact Phone Numbers
Toll Free Number: None
Standard Number: 517-323-1200