AUTO-OWNERS INSURANCE COMPANY

for the Calendar Year 2023

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	110	82%	0	0	48	60	0	2
Marketing & Sales	1	1%	0	0	1	0	0	0
Customer Service	9	7%	0	0	5	2	0	2
Underwriting	14	10%	0	0	9	5	0	0
Total	134		0	0	63	67	0	4

Mailing Address
PO Box 30660
Lansing, MI 48909-8160

Contact Phone Numbers
Toll Free Number: None
Standard Number: 517-323-1200