AUTO-OWNERS INSURANCE COMPANY

for the Calendar Year 2022

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	71	76%	0	0	26	41	0	4
Marketing & Sales	1	1%	0	0	1	0	0	0
Customer Service	16	17%	0	0	13	3	0	0
Underwriting	6	6%	0	0	3	3	0	0
Total	94		0	0	43	47	0	4

Mailing Address
PO Box 30660
Lansing, MI 48909-8160

Contact Phone Numbers
Toll Free Number: None
Standard Number: 517-323-1200