AUTO-OWNERS INSURANCE COMPANY

for the Calendar Year 2015

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	29	64%	0	0	5	10	0	14
Customer Service	6	13%	0	0	0	5	0	1
Underwriting	10	22%	0	0	0	6	0	4
Total	45		0	0	5	21	0	19

Mailing Address
PO Box 30660
Lansing, MI 48909-8160

Contact Phone Numbers
Toll Free Number: None
Standard Number: 517-323-1200