AUTO-OWNERS INSURANCE COMPANY

for the Calendar Year 2014
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason Complaint Reasons Percent Accident & Health Annuity Auto Home Life Other
Claim Handling 26 81% 0 0 6 11 0 9
Customer Service 2 6% 0 0 1 1 0 0
Underwriting 4 12% 0 0 2 0 0 2
Total 32 0 0 9 12 0 11
Mailing Address
PO Box 30660
Lansing, MI 48909-8160
 Contact Phone Numbers
Toll Free Number: None
Standard Number: 517-323-1200