PIONEER STATE MUTUAL INSURANCE COMPANY

for the Calendar Year 2024

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	25	68%	0	0	5	19	0	1
Customer Service	4	11%	0	0	2	2	0	0
Underwriting	8	22%	0	0	4	4	0	0
Total	37		0	0	11	25	0	1

Mailing Address
1510 N Elms Rd
Flint, MI 48532-2000

Contact Phone Numbers
Toll Free Number: 800-837-7674
Standard Number: 810-600-3680