PIONEER STATE MUTUAL INSURANCE COMPANY

for the Calendar Year 2016
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason Complaint Reasons Percent Accident & Health Annuity Auto Home Life Other
Claim Handling 9 43% 0 0 1 8 0 0
Marketing & Sales 1 5% 0 0 0 1 0 0
Customer Service 5 24% 0 0 1 4 0 0
Underwriting 6 29% 0 0 3 3 0 0
Total 21 0 0 5 16 0 0
Mailing Address
1510 N Elms Rd
Flint, MI 48532-2000
 Contact Phone Numbers
Toll Free Number: 800-837-7674
Standard Number: 810-600-3680