ALLSTATE PROPERTY AND CASUALTY INSURANCE COMPANY

for the Calendar Year 2015

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	29	35%	0	0	14	13	0	2
Marketing & Sales	7	9%	0	0	4	2	0	1
Customer Service	23	28%	0	0	13	10	0	0
Underwriting	23	28%	0	0	17	6	0	0
Total	82		0	0	48	31	0	3

Mailing Address
3100 Sanders Rd Ste 201
Northbrook, IL 60062-7154

Contact Phone Numbers
Toll Free Number: None
Standard Number: 847-551-4693