ALLSTATE PROPERTY AND CASUALTY INSURANCE COMPANY

for the Calendar Year 2014

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	41	44%	0	0	22	19	0	0
Marketing & Sales	7	7%	0	0	7	0	0	0
Customer Service	19	20%	0	0	16	3	0	0
Underwriting	27	29%	0	0	24	3	0	0
Total	94		0	0	69	25	0	0

Mailing Address
3100 Sanders Rd Ste 201
Northbrook, IL 60062-7154

Contact Phone Numbers
Toll Free Number: None
Standard Number: 847-551-4693