HASTINGS MUTUAL INSURANCE COMPANY

for the Calendar Year 2023

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	10	62%	0	0	2	5	0	3
Customer Service	4	25%	0	0	2	2	0	0
Underwriting	2	12%	0	0	1	1	0	0
Total	16		0	0	5	8	0	3

Mailing Address
404 E Woodlawn Ave
Hastings, MI 49058-1091

Contact Phone Numbers
Toll Free Number: 800-442-8277 ext. 1523
Standard Number: None