HASTINGS MUTUAL INSURANCE COMPANY

for the Calendar Year 2021

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	8	67%	0	0	6	2	0	0
Customer Service	2	17%	0	0	1	1	0	0
Underwriting	2	17%	0	0	2	0	0	0
Total	12		0	0	9	3	0	0

Mailing Address
404 E Woodlawn Ave
Hastings, MI 49058-1091

Contact Phone Numbers
Toll Free Number: 800-442-8277 ext. 1523
Standard Number: None