FRANKENMUTH MUTUAL INSURANCE COMPANY

for the Calendar Year 2020

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	12	48%	0	0	5	6	0	1
Marketing & Sales	1	4%	0	0	1	0	0	0
Customer Service	4	16%	0	0	3	0	0	1
Underwriting	8	32%	0	0	4	2	0	2
Total	25		0	0	13	8	0	4

Mailing Address
One Mutual Avenue
Frankenmuth, MI 48787-0001

Contact Phone Numbers
Toll Free Number: None
Standard Number: 989-480-6296