FRANKENMUTH MUTUAL INSURANCE COMPANY

for the Calendar Year 2016

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	10	50%	0	0	6	4	0	0
Customer Service	2	10%	0	0	0	2	0	0
Underwriting	8	40%	0	0	5	2	0	1
Total	20		0	0	11	8	0	1

Mailing Address
One Mutual Avenue
Frankenmuth, MI 48787-0001

Contact Phone Numbers
Toll Free Number: None
Standard Number: 989-480-6296