FEDERATED MUTUAL INSURANCE COMPANY

for the Calendar Year 2016

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	13	93%	13	0	0	0	0	0
Customer Service	1	7%	1	0	0	0	0	0
Total	14		14	0	0	0	0	0

Mailing Address
121 E Park Sq
Owatonna, MN 55060-3046

Contact Phone Numbers
Toll Free Number: None
Standard Number: 507-455-5200