AMERICAN FELLOWSHIP MUTUAL INSURANCE COMPANY

for the Calendar Year 1999

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	15	48%	0	0	7	8	0	0
Marketing & Sales	1	3%	0	0	1	0	0	0
Customer Service	12	39%	0	0	6	6	0	0
Underwriting	3	10%	0	0	2	1	0	0
Total	31		0	0	16	15	0	0

Mailing Address
25925 Telegraph Rd Ste 200
Southfield, MI 48033-2527

Contact Phone Numbers
Toll Free Number: None
Standard Number: 248-352-7500