PROGRESSIVE MICHIGAN INSURANCE COMPANY

for the Calendar Year 2024

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	56	45%	0	0	54	0	0	2
Marketing & Sales	2	2%	0	0	2	0	0	0
Customer Service	29	23%	0	0	28	0	0	1
Underwriting	38	30%	0	0	37	0	0	1
Total	125		0	0	121	0	0	4

Mailing Address
PO Box 89490
Cleveland, OH 44101-6490

Contact Phone Numbers
Toll Free Number: None
Standard Number: 440-395-4460