PROGRESSIVE MICHIGAN INSURANCE COMPANY

for the Calendar Year 2023

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	83	61%	0	0	81	0	0	2
Marketing & Sales	2	1%	0	0	2	0	0	0
Customer Service	27	20%	0	0	27	0	0	0
Underwriting	24	18%	0	0	22	0	0	2
Total	136		0	0	132	0	0	4

Mailing Address
PO Box 89490
Cleveland, OH 44101-6490

Contact Phone Numbers
Toll Free Number: None
Standard Number: 440-395-4460